You can call us anytime 24 hours a day, seven days a week.

Looking for something in particular? 

We're happy to hear from you, but you might save yourself a phone call by checking out the info we have here.  If you still have a question about your Loaded™ for Travel card, you can email us at enquiries@loadedcard.co.nz.

Apply for a Loaded™ for Travel card

Ways to make the most of your card

Guides to setting up and managing your card

Experiencing difficulties

Exchange rates, fees, terms and conditions

PRO TIP

Make your life a little easier and do it with our app

Use the Loaded™ for Travel app to keep tabs on your balance and transactions, transfer funds between currencies, update your personal details or lock/unlock your card.