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You may have heard that we're discontinuing the Loaded™ for Travel cards – we’ll stop offering the cards for sale from 27 December 2019. Any cards that remain open at 2 June 2020 will be cancelled. Find out more about the changes.
Get in touch right away if something's gone wrong, like your card's been lost, you can't log in online, or you've noticed some fishy account activity. If it's not an emergency, the answer you need might be right here.
We're happy to hear from you, but you might save yourself a phone call by checking out the info we have here. If you still have a question about your Loaded™ for Travel card, you can email us at firstname.lastname@example.org.