Loaded for Travel fees and limits depend on how and where you use your card. Fees and limits listed are current as at 1 June 2010 and are subject to change.
| Fees | |||||
|---|---|---|---|---|---|
New card (includes first load of a single currency) |
NZD $12.00 |
||||
Fee |
NZD$ |
AUD$ |
USD$ |
GBP£ |
EUR€ |
Reload |
10.00 | 8.30 | 7.30 | 4.10 | 5.00 |
New currency wallet |
2.00 | 1.70 | 1.50 | 0.85 | 1.00 |
ATM withdrawal |
6.00 | 4.50 | 3.50 | 2.50 | 3.00 |
ATM Balance enquiry (first enquiry each month is free) |
1.00 | 0.85 | 0.75 | 0.45 | 0.50 |
TXT alerts |
0.50 | 0.45 | 0.40 | 0.25 | 0.25 |
Email alerts |
0.05 | 0.05 | 0.05 | 0.05 | 0.05 |
Inactivity fee * |
1.00 | 0.85 | 0.75 | 0.45 | 0.50 |
Card replacement** |
10.00 | 8.30 | 7.30 | 4.10 | 5.00 |
Disputed transaction |
15.00 | 12.45 | 10.95 | 6.15 | 7.50 |
Manual card closure with refund |
15.00 | 12.45 | 10.95 | 6.15 | 7.50 |
| Loaded for Travel card limits | |
|---|---|
| The following limits are applied in NZ$ or the foreign currency equivalent | |
Minimum load per wallet |
$100 |
Maximum load per day |
$9,500 |
Maximum balance at any one time |
$20,000 |
24 hour ATM withdrawal limit * |
$2,500 |
24 hour purchases limit * |
$5,000 |
When loading money on your card at a PostShop or on Kiwibank Internet Banking, we'll give you our current rate at that time and the funds will be converted at that rate. If loading via the Bill Payment option on internet banking, funds will be converted at the rate of the day which will appear on your statement.
We recommend you load a wallet in the local currency of each of the places you're visiting. The currencies you can load are NZ$, US$, AUD, Euros or GBP. If you then spend in one of these currencies loaded on your card no additional currency conversion fees will apply.
If you're visiting a destination that doesn't use any of these currencies, we recommend you load some money into a NZ$ wallet to reduce your currency conversion costs. Full details on how currency conversion is applied is below.
There are no additional currency conversion fees if you load and spend in the local currency.
For example, if you have AUD$ loaded and spend in Australia, no currency conversion fee applies as you have already locked in your Australian dollars.
If you spend in a currency you don't have loaded, but the currency is either US$, AUD$, GBP, Euro or NZ$, or you transfer money between these wallets, you'll be charged a currency conversion based on the rate of the day which can be viewed on My Account.
For example, if you have Euros loaded and you're spending in Australia, the Australian dollar transaction will be converted from Euros based on the rate of the day.
We include a margin in our rate of the day to cover the cost of buying and selling currency etc.
If you spend in a currency other than US$, AU$, GBP, Euro or NZ$ and:
* you have NZ$ on your card, the currency conversion fee will be 2.5% of the transaction amount.
For example, if the transaction is in Hong Kong$ and you have money in a NZ$ wallet, the transaction will come out of your NZ$ wallet and a currency conversion fee of 2.5% will be applied.
* you don't have NZ$, the transaction will come out of the next available currency wallet and will first be converted to NZ$ and will then be converted into the local currency and a 2.5% currency conversion fee will apply.
For example, if you're spending in Hong Kong$ and you have GBP on the card, the transaction will first be converted to NZ$ and then be converted to GBP with a currency conversion fee of 2.5% applied.
Loaded cards are issued by Kiwibank Limited. Download Kiwibank’s Disclosure Statement or pick up a copy from your local Kiwibank.